Ticketmaster Names Ex-Amazon Prime Video VP Jim Freeman as CTO

Thematic editorial illustration accompanying Judge Rejects Sony Music's Bid to Expand Udio Lawsuit

Ticketmaster has appointed Jim Freeman, formerly a vice president at Amazon Prime Video, as its new chief technology officer. The Live Nation-owned ticketing company said Freeman will lead an “AI-first” strategy across its technology operations.

Ticketmaster also added two senior vice presidents to its leadership ranks: Rachel Smith, who joins from Block, and Chuck Mortimore, a former Disney executive. The hires point to a broader push by the company to deepen its engineering and AI capabilities as it looks to modernize its platform.

Read the full story at Music Business Worldwide.